Legal Notice and Terms of Use

The entity responsible for this website is THERMIC COMFORT EUROPE, S.L., a company registered in the Commercial Registry of Córdoba (Journal 2024, Entry 583, Registration 1, Sheet CO-46291), with Tax ID (CIF) B19772516 and registered office at C/ FRANCISCA CABELLO HOYOS, 9D. P.I. LOS POLVILLARES, 14900, LUCENA (CÓRDOBA).

Contact: contac@thermic-comfort.com | www.thermic-comfort.com | Phone: 950 689 518

Any person who accesses this website assumes the role of user, committing to the strict observance of the provisions set forth herein, as well as any other applicable legal provision.

THERMIC COMFORT EUROPE, S.L. is committed to processing the information of our users and clients with full guarantees and complying with the national and European regulations governing the collection and use of personal data. Furthermore, it reserves the right to modify any type of information without prior notice, with publication on the website being deemed sufficient.

Our website and email server are hosted on EU servers, in compliance with REGULATION (EU) 2016/679, Organic Law 3/2018, and LSSI-CE 34/2002.

  • Server: A machine equipped with hardware and software capable of responding to client requests.
  • Software: The logical support of a computer system.
  • Cookies: Files that websites store on users’ devices while browsing, containing information to improve navigation.
  • Portal: An internet domain composed of multiple web pages with different URLs.
  • URL: The address that identifies content hosted on the Internet (Uniform Resource Locator).

These General Terms regulate the use (including mere access) of this website www.thermic-comfort.com, including the contents and services made available on each page.

The registered domain belongs to THERMIC COMFORT EUROPE, S.L., and its purpose is to facilitate the dissemination, acquisition, and understanding of the activities, products, and services it offers.

At any time and without prior notice, the company may make modifications, additions, corrections, deletions, or updates to the presentation or configuration of this website.

When access to certain content or services requires providing personal data, users guarantee the truthfulness, accuracy, authenticity, and validity of such information.

THERMIC COMFORT EUROPE, S.L. will process the personal data collected as indicated in its Privacy Policy.

The user is informed and accepts that access to this website does not in any way imply the start of a commercial relationship with THERMIC COMFORT EUROPE, S.L. The user agrees to:

  • Use the website and its contents appropriately and lawfully.
  • Ensure they have all the technical means and requirements to access the website.
  • Provide truthful information when filling out forms with personal data and keep it updated.

Likewise, the user must refrain from any unlawful, fraudulent, or harmful use that could damage the company’s systems, introduce viruses, access restricted areas without authorization, or violate third-party rights.

In case of non-compliance, the user will be liable for any damages caused to THERMIC COMFORT EUROPE, S.L. or third parties.

The personal data communicated through www.thermic-comfort.com may be stored in databases exclusively owned by THERMIC COMFORT EUROPE, S.L.

The website uses a secure channel certified with SSL, ensuring the confidentiality of communications. However, the user should be aware that Internet security measures are not invulnerable.

THERMIC COMFORT EUROPE, S.L. has complaint forms available to users. Users may request them or send an email to contac@thermic-comfort.com including their name, surname, acquired service/product, and reason for the complaint.

Users may refer to the European Commission’s online dispute resolution platform: http://ec.europa.eu/consumers/odr/.

Under the Intellectual Property Law, any exploitation, modification, transfer, reproduction, distribution, or public communication of the contents of this website without the express authorization of THERMIC COMFORT EUROPE, S.L. is strictly prohibited.

The contents (texts, images, logos, software, source code, audiovisuals, etc.) are protected by copyright. The user agrees to respect them and to avoid any actions that may harm them.

If you believe a rights violation has occurred, please notify contac@thermic-comfort.com.

The user declares that their equipment has original software, valid licenses, and active security measures.

THERMIC COMFORT EUROPE, S.L. shall not be liable for damages resulting from: website unavailability, viruses, unauthorized intrusions, misuse, browser security errors, technical interruptions, or third-party publications in chats, blogs, forums, etc.

The user will be responsible for any third-party claims and will hold the company harmless from any resulting damages.

This website is not intended for minors. If we discover that we have inadvertently obtained personal information from a minor, we will delete such information as soon as possible.

In accordance with Organic Law 3/2018, a minor may only consent to the processing of their personal data if they are over 14 years old.

THERMIC COMFORT EUROPE, S.L. reserves the right to modify the information on this website (legal notice, privacy policy, cookie policy, terms and conditions, or others) to adapt it to regulatory or functional changes.

Significant changes will be published on the website with the corresponding update date.

THERMIC COMFORT EUROPE, S.L. shall not be held liable in the event of service disruption due to force majeure (power outages, telecommunications failures, strikes, pandemics, disasters, government actions, etc.).

The relationship between THERMIC COMFORT EUROPE, S.L. and users is governed by Spanish law. Any disputes will be resolved by the competent Courts and Tribunals.

If any provision is found to be invalid, it shall not affect the validity of the remaining provisions, which will continue in force.

For any questions or comments about these terms, please write to contac@thermic-comfort.com.

We create sustainable energy solutions for your home.

Comfort and energy efficiency should be a right, not a luxury.